Contact Soft Boss Society
Have a question about downloads, courses, or services? Weāve got you. Fill out the form below ā and donāt forget to include your order # if itās about a purchase.
Quick Answers (FAQ)
ā© I didnāt receive my download. What do I do?
Check Spam/Promotions and search your inbox for āSoft Boss Society downloadā. If itās not there, submit the form above with your order # and the email used at checkout and weāll resend your files.
š How do I access my course / Academy login?
Look for the email titled āYour Academy Loginā. Canāt find it? Send the form with your order email and weāll refresh your access.
š Can I get a refund?
All digital products and courses are final sale. If youāre having trouble with access or a file, message usāweāll make sure you can use what you purchased.
š When will you reply?
We respond within 1ā2 business days (MonāFri 8AMā5PM PT). Weekend inquiries may take a bit longer.
āļø I typed the wrong email at checkoutāhelp!
No worries. Send us the order #, the incorrect email, and the correct email via the form. Weāll update your order and resend access.
š How do I book coaching or DFY services?
Choose āBookings / Coachingā or āDFY & Servicesā in the Topic dropdown above, or visit our Services page to book directly.