Contact Soft Boss Society
Have a question about downloads, courses, or services? We’ve got you. Fill out the form below — and don’t forget to include your order # if it’s about a purchase.
Quick Answers (FAQ)
⏩ I didn’t receive my download. What do I do?
Check Spam/Promotions and search your inbox for “Soft Boss Society download”. If it’s not there, submit the form above with your order # and the email used at checkout and we’ll resend your files.
🎓 How do I access my course / Academy login?
Look for the email titled “Your Academy Login”. Can’t find it? Send the form with your order email and we’ll refresh your access.
🔁 Can I get a refund?
All digital products and courses are final sale. If you’re having trouble with access or a file, message us—we’ll make sure you can use what you purchased.
🕒 When will you reply?
We respond within 1–2 business days (Mon–Fri 8AM–5PM PT). Weekend inquiries may take a bit longer.
✏️ I typed the wrong email at checkout—help!
No worries. Send us the order #, the incorrect email, and the correct email via the form. We’ll update your order and resend access.
📅 How do I book coaching or DFY services?
Choose “Bookings / Coaching” or “DFY & Services” in the Topic dropdown above, or visit our Services page to book directly.